Water damage can strike when you least expect it—whether it’s from a burst pipe, a leaking roof, or a natural disaster. In those critical first hours, knowing what to do can make the difference between a quick recovery and long-term damage. Here’s a step-by-step guide to help you act fast and smart after water damage occurs.
Step 1: Ensure Safety First
Before anything else, make sure the area is safe to enter. If the water damage is extensive or near electrical wiring, turn off the power supply. Avoid walking through standing water until you’re sure it’s free of electrical hazards and contaminants.
Step 2: Stop the Source of Water
If the water is coming from an internal source (like a broken pipe or overflowing appliance), shut off the main water valve immediately. If it’s due to external flooding, wait until conditions are safe and manageable before taking further steps.
Step 3: Document the Damage
Take clear photos and videos of all affected areas before you begin cleanup. This documentation will be crucial for insurance claims and can help restoration professionals assess the full scope of the damage.
Step 4: Contact Your Insurance Company
Notify your insurance provider right away. They’ll guide you through the claims process and may recommend approved water damage restoration companies to work with. Keep records of all communication.
Step 5: Start Water Removal
The longer water sits, the more damage it causes. Use buckets, mops, and wet/dry vacuums to remove standing water. If the damage is severe, consider hiring a professional water damage restoration team—they have industrial-grade equipment that speeds up the drying process and helps prevent mold.
Step 6: Dry and Dehumidify
After removing the water, it’s time to dry the area. Open windows, use fans, and place dehumidifiers around the affected zones. Drying should begin within 24–48 hours to avoid mold growth.
Step 7: Remove Damaged Items
Move furniture, rugs, and other items to a dry area. Discard anything that cannot be salvaged—especially porous materials like insulation, drywall, or soaked carpeting. Salvageable items should be cleaned and dried thoroughly.
Step 8: Disinfect and Sanitize
Water damage often brings bacteria, especially if the water source is unsanitary (like sewage backup or floodwater). Use EPA-approved disinfectants to clean all surfaces and prevent microbial growth.
Step 9: Inspect for Mold
Mold can start growing within 24 to 72 hours. Keep an eye out for musty odors, discoloration, or visible mold on surfaces. If mold is present, contact a certified remediation specialist to assess and handle the issue safely.
Step 10: Call in the Professionals
Even if the damage seems minor, a professional inspection can uncover hidden issues like structural weakening or trapped moisture inside walls. A licensed restoration company can provide thorough cleanup, mold prevention, and repairs that ensure your property is safe and sound.
Final Thoughts
Water damage is overwhelming, but with a calm, informed approach, you can minimize the damage and begin recovery quickly. Acting fast not only protects your home but also saves money on repairs in the long run. When in doubt, always consult professionals—they’re trained to restore your home efficiently and safely.
